Troubleshooting

Something not quite working?

1. Does your computer meet the basic requirements for viewing this resource?

2. Blank screen or parts of a screen missing?

   Click on the picture below that resembles the screen that you are getting:

issue A	issue B
issue C1	issue C2
issue C3	issue C4
issue D1	issue D2
issue D3	issue D4

3. Clicking on the "CLICK HERE TO VIEW THE RESOURCE" button results in:


issue E

4. Clicking on buttons or links but nothing happening?

   Click on the picture below that resembles the screen that you are getting:

issue F1	issue F2
issue F3	issue F4

5. The screen dims and you get the following dialogue box:

   
   issue G

6. Still having issues?

   1. Check DLR's online FAQ for more up-to-date information.

   2. Send an email to dlrsupport@didasko.com.

7. Issue resolved!